Decide whether a Union website needs repair or a full redesign.

Test the current customer journey first

Choose a common service and attempt to find its scope, relevant work and contact route on a phone. Record the point where the information becomes unclear or the path fails. Ask the provider which issues can be corrected within the current structure and which require wider changes. This creates a reviewable reason for the proposed scope.

Include the owner’s work in the comparison

Check whether ordinary updates are practical and whether old content remains useful. A full redesign may be warranted when the structure obstructs several tasks, but a smaller correction may address a specific gap. Ask each proposal to explain retained material, new content and ongoing responsibilities. Treat any lost inquiry history as a separate process issue to assess.

Keep the three municipalities easy to find

Lake Butler, Raiford and Worthington Springs appear in the state's county directory. One organized overview can communicate coverage across them while the main service pages explain the work. A business should distinguish where it is located from where it accepts jobs rather than making the customer infer the answer.

Principal communities and coverage context

Use these names to describe your actual service footprint. Community names and municipal boundaries are not interchangeable.

• Lake Butler (city)
• Raiford (town)
• Worthington Springs (town)

What should a Union business prepare before deciding on a redesign?

Bring its current site, a few customer tasks that fail or cause confusion, examples of useful existing content and the updates staff struggle to make. Compare proposed remedies against that evidence. The decision should reflect the problems to solve rather than a desired page count or a new look alone.

Geography and local context: Florida Department of State: Cities Within Counties. These sources support the location context; project recommendations are IMS planning guidance.